I’ve been crafting my skills in the art of web development for over 7 years. As a self-taught software developer, I believe I display the hard work and passion that is required to turn a hobby into a career that I love.
As someone who has worked remotely for 6+ years, I have what it takes to work in any environment thrown at me and quickly adapt. Working remotely requires someone to be able to work alone as well as in a team environment. It also requires them to be a great communicator, disciplined, trustworthy, self-motivated and goal-oriented even when nobody is watching.
If I'm not sitting in front of my computer, you can catch me enjoying every second that I spend with my two children and wife, hanging out with my dogs at the park, or playing basketball/video games with my friends.
Single-page landing site created as the foundation in the development of a website for a fictitious food delivery company. This project was created as an educational tool generated during the completion of one of Jonas Schmedtmann’s full stack web development and design Udemy courses.
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GithubUse my expertise to convert a merchant’s data from a 3rd party vendor onto the Recharge platform. Collaborate with the Universal Support and Implementation teams to ensure a well-defined migration plan, and effectively triage and solve migration-related issues. My responsibilities also included consulting with merchants on data extraction best practices from 3rd party systems, mapping source data to Recharge templates alongside internal teams, and creating clear and concise documentation outlining the full migration process.
Key Achievements:
Used my technical expertise and customer service skills to resolve questions and issues for our online merchants. Communicated clearly in writing to both technical and non-technical people. Assisted co-workers by answering their technical questions within Slack. Identified patterns and recommend improvements.
Key Achievements:
Responsible for developing test strategies, defining requirements, validating test data, generating testing scenarios and creating testing frameworks to automate testing processes. Executed responsibilities working independently in a remote location. Participated in weekly code reviews. Worked with HTML, CSS and JavaScript on a daily basis.
Key Achievements:
Managed 20 chat advisor associates, leading weekly team meetings, managing individual key performance indicators and providing coaching and mentoring for skill enhancement and career development. Listened actively to customer concerns applying problem solving skills to identify root causes and resolve issues in a timely manner. Performed as point of contact for resolving customer escalations, deescalating frustrated customers, and resolving conflicts.
Key Achievements:
Phone: (401) 640-7589